Due to the statewide stay-at-home order in California, you may experience a
delay of 24-72 hours to process & may also take up to 72 business hours (not including weekends and holidays) before a package is shipped out.
Please note we are working hard to keep processing times low.
Once a package is ready for shipment, we will email you the tracking information.
Though it may take up to 5 days for the information to update as it will be handed off to USPS for delivery.
This change will affect all orders starting on March 20, 2020. The great news is we are still open for business and have made some changes to how we operate to focus on the safety of our employees and all of our amazing customers who support us!
We have taken major steps to sanitize the facility and follow strict hygiene practices include the recommended social distancing protocols for our staff’s well-being & yours.
NOTE: Due to COVID-19, USPS is experiencing delays in scanning and processing on some shipments.
March 1, 2021 Update
Greetings Epic Juice customers,
The Vape Mail Ban (S 1253) has been signed into law and will impact our ability to sell and ship.
The restrictions being placed on shipping may dramatically limit your ability to purchase online. We strongly recommend that you stock up before the dates listed below.
We are working to locate affordable shipping options and will keep you posted with any updates.
2021 VAPE SHIPPING RESTRICTIONS
What you should expect:
FEDEX VAPE BAN
Thursday February 25, 2021 will be your last day to order vape products using FedEx.
UPS AND DHL VAPE BAN
UPS & DHL have also banned vape shipments.
USPS VAPE BAN
Sometime in April – US Mail will no longer accept vape shipments.
We will stop shipping via USPS. We are working with regional delivery companies, but we do not expect to be able to ship to all states. In states that we will ship to it is likely that there will be an interruption in our ability to ship. Exact date is pending the rule implementation by USPS.
Please note that delays might occur with your order please wait patiently for up to 5 business days for Tracking Information to update once you have received a Tracking email. Please make sure contact your local USPS or delivery person for updates in regards to regular mailing services.
We will keep you updated if there is any news regarding the current situation.